MIAMI, Florida–Another tragic incident during a shore excursion on a United States-based cruise ship company has again demonstrated the safety risks involved when booking a shore excursion, even if booked through the cruise ship company, and even if the cruise ship company had represented that the tour was safe and operated by a reputable company. In this recent case, a bus transporting 31 Celebrity Solstice cruise ship passengers, who were a part of the “Farm Wine and Cheese – Sheep Farm and Dog Show” shore excursion, which involved visiting New Zealand farm life and tasting its produce, plunged down a steep bank after colliding with another car on the Akaroa Peninsula. According to reports, the crash left eight people injured, some very severely, who were all taken to the hospital. Of the eight injured, six of them were Celebrity cruise ship passengers from the United States. The most severe injuries were two of the United States passengers who remain in the hospital, two days after the crash. The Celebrity Cruises has since resumed its 13-day trip around New Zealand, arriving in Dunedin yesterday.
We have been seeing many reported incidents involving shoreside excursions in foreign countries, where safety laws may be very different from United States safety laws, and the port excursion operators may not be as accountable as tour operators in the U.S. are, therefore not making safety the primary focus of these operators. It seems the operators want to get money from these U.S.-based cruise ship companies by making deals with them, resulting in the cruises selling these excursions, and then sharing in the ticket sales. It becomes a profitable item for both the shore excursion company and the cruise ship company.
But the question is how safe are these shoreside excursions? Most passengers believe that shore excursions are in some way operated by the cruise ship company. At the very least, most passengers rely on the cruise ship company’s expertise in the industry to have adequately investigated and vetted the company and the excursion. In fact, cruise ship giant Royal Caribbean cruise line, owner of Celebrity Cruises, has the following on their shore excursion brochure, which can be found on their website, as one of the reasons to book a shore excursion through them, giving the impression that they have only selected the safest and most reliable excursion companies: “Discover the heart of the destinations with our knowledgeable and experienced guides. Your excursions are planned by insured partners who adhere to the highest safety standards in the industry.” However, selecting the safety and most reliable excursion companies is clearly not always the case, as we are reading more and more incidents that happened due to some type of danger that the cruise ship company knew about or should have known about if they had done a proper investigation.